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Colibri Carving Tools - DEWALT DW788 1.3 Amp 20-Inch Variable Speed Scroll Saw
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List Price: $952.00
Our Price: $499.99
Your Save: $452.01 ( 47% )
Availability: Usually ships in 24 hours
Manufacturer: DEWALT
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Average Customer Rating:  
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Binding: Tools & Hardware
Brand: DeWALT
EAN: 0028875007887
Feature: Unique, double parallel-link arm design for reduced vibration, less noise, and increased accuracy
Is Autographed: 0
Is Memorabilia: 0
Label: DEWALT
Manufacturer: DEWALT
Model: DW788
Publisher: DEWALT
Studio: DEWALT
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Features
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Unique, double parallel-link arm design for reduced vibration, less noise, and increased accuracy
Variable speed performance from 400 to 1,750 RPM for precision work
Durable cast iron table, tool-free blade clamps, and up-front controls for convenience
Measures 29-1/2 x 19-1/2 x 12.1 inches; weighs 56 pounds
Includes saw, blades, hex wrench, and 3-year limited warranty
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Spotlight customer reviews:
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Customer Rating:
Summary: Buyers Beware
Comment: I ordered this scroll saw packaged with the stand over a month ago in order to take advantage of getting both the saw and stand at a reduced price. Although the saw arrived in perfect working condition, the stand was missing approximately 50 percent of its parts. I immediately called Amazon and they were to ship another stand to me. When I received the new stand it was missing approximately 75% of its parts. I couldn't believe it -- two out of two times they couldn't deliver the goods!
When I called Amazon customer service they blamed the shipping center and said they would get back to me within 24 hours with a solution. The next day I got an e-mail telling me to return the stand and that they would credit my account. They made no offer to send me a complete stand or to find out what was happening in their shipping center. That only left me with the alternative to go online to another store to purchase the stand at an extra cost of $40 to me.
If that wasn't enough, the Amazon customer service department sent me return shipping labels, or so I thought that was what they were, and told me to contact UPS for the return. Our UPS guy did not recognize the labels, in fact there was no mention of UPS or Federal Express on the label at all, only a bar code. I later found out that the customer service person had misspoken and I had to send the items back through the post office. They also sent me new labels.
This is the last time I will purchase an item like this from Amazon. Obviously they don't have problems delivering books and DVDs but lack the ability to deliver more complicated items.
What really disappoints me is the Amazon's customer service department. You, the customer mean nothing to them. They were unwilling to talk about any compensation to me regarding the fact that I had to go elsewhere to purchase the same item for more money. Of course the people your are talking with can absolutely do nothing. How can they call it customer service?
Customer Rating:
Summary: Dewalt Scroll saw
Comment: My second Dewalt scroll saw, Wore out the first one, plan on having first one overhauled but didn't want to have the saw in the shop during this time. I have A Hagner scroll saw but I like the Dewalt better. I also purchased the arm lift from www.jimdandy.com. It really helps with a lot of inside cuts.DEWALT DW788 1.3 Amp 20-Inch Variable Speed Scroll Saw
Customer Rating:
Summary: Dewalt Scroll Saw.
Comment: This is with out a dought the best mid level scroll saw on the market.
I can find no drawbacks or problems with this product. I would highly recommend this product for beginer to professional.
Customer Rating:
Summary: Great Guy Toy
Comment: This was for my brother's 70th birthday, he is having a great time. He is really excited about the ability and ease of this instrument.
Customer Rating:
Summary: Scroll Saw
Comment: My saw is bench mounted and is very steady when cutting. Quality piece of equipment.
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